Shipping policy

We offer FREE SHIPPING in the continental US.

Made to Order

Each piece of furniture is custom-made to your specifications. We take pride in crafting your order with attention to detail and quality.

Production Time

Once your order is placed, we will begin the manufacturing process within 3 days. Please allow 3-4 weeks for the construction of your item, as each piece is built from scratch to meet our high standards.

Shipping and Delivery

Standard Shipping: After the build process, your furniture will be shipped and is expected to arrive at your location within one week. For items that qualify, we use FedEx Ground services, delivering directly to your door.
Large Item Shipping: For oversized items that cannot be shipped via FedEx, we use LTL freight carriers. These items will be delivered on a pallet to the closest accessible area at your address, typically your driveway. Please provide a phone number at checkout. We provide this to the carrier so they can arrange delivery. Please note that you will need to be present to sign for the delivery. The carrier is not responsible for unpacking or moving the furniture into your home. We recommend arranging assistance to safely move your new piece inside.

Local Pickup

Our warehouse is located in Springville, Utah. Pickup is available for local customers.

If you prefer to collect your furniture yourself, you can select 'Customer Pick Up.' We will notify you when your item is ready and arrange a convenient pickup time.

Contact Us

For any questions regarding your order or shipping details, please don’t hesitate to contact us at hello@modellinedesign.com. Our team is here to ensure a smooth and satisfying purchase experience.